​Phone : 317-710-7184 or 317-440-0637
Fax : 317-663-2659
E-mail : info@connections-in.com
case management crisis line: 866-491-7467

Meeting Facilitation/ Utilization of LifeCourse Tools

Presented: August 10, 2020 

This training will discuss meeting facilitation, specifically with regard to utilizing various LifeCourse tools during meetings.  A mock intake and annual meeting will be presented and person-centered planning will be utilized.

Resources: 


PROFESSIONAL COMMUNICATION

Presented:  July 13, 2020

This training will give an overview of professional communication, including Connections expectations and policies.  It will discuss building rapport with individuals and teams, active listening, verbal communication, non-verbal communication, written communication, and virtual communication.

Resources: 

SPECIALIZED MEDICAL EQUIPMENT AND SUPPLIES/ CASE NOTES:

Presented: June 8, 2020

The first half of this training is a presentation by Angie Northrop of National Seating and Mobility.  She highlighted all of the items that NSM offers, how to request an item be covered by Medicaid, what her role is in the process, as well as how to get specialized medical equipment and supplies covered by Waiver when Medicaid denies coverage.  The second half of this training is a presentation covering case notes in the BDDS Portal and Connections' case note expectations, along with examples.

Resources:



Monitoring Checklists:

Presented: 5/11/2020 

This training will provide case managers with an understanding of the purpose and use of the Monitoring Checklist in the BDDS Portal.  It will include checklist basics, specific examples, timelines, CAPs, and will encompass all of the Monitoring Checklist screens and questions, as well as specific guidance on answering the questions.


Resources: