​Phone : 317-710-7184 or 317-440-0637
Fax : 317-663-2659
E-mail : info@connections-in.com
case management crisis line : 866-491-7467

​What people admire about me/best case management quality:
While I am not certain specifically about what others may admire about me I can only express what brings me great joy and satisfaction from being fortunate enough to serve as case manager. I have deep respect for the amazing folks on my caseload which are supported by incredible family members, friends and natural supports. Building a team to surround and empower our waiver participants is what it is all about in my opinion and I strive to bring the pieces together.

How to best connect with me:

Typically, I prefer to inquire with all team members regarding their specific communication style whether it be email, phone or text as I make best efforts to oblige. My children have been my motivation to keep up with the times using various modes of communication in efforts to make myself available to those I serve, their families and providers. Please feel free to text for quickest response, email for longer detailed information and phone as my expectation is to return calls within the same day or within 24 hours. mrussell@connections-in.com  

What is important to me:

Each day I make the best effort possible to meet the needs of those I serve. While admittedly, far from perfect, I strive to be present to listen, brainstorm and attempt to solve issues that may be a barrier to you or your loved one’s success. In addition, my family is my touchstone providing support and truth. Also, friendships, hobbies, laughter, and trying new activities bring me joy!